Terms of Service

Last updated: January 2026

These terms govern your use of Casenory services. By using our services, you agree to these terms and conditions.

Service Description

  • Casenory provides B2B data and sales intelligence services
  • Access to 370M+ verified contacts and company profiles across 135 countries
  • Buyer intent signals, CRM enrichment, and platform integrations
  • Data strategy consulting and revenue operations support
  • All services are provided on a subscription or project basis

User Responsibilities

  • Use our services only for legitimate business purposes
  • Comply with all applicable laws and regulations, including CAN-SPAM and GDPR
  • Do not use our data for spam, harassment, or illegal activities
  • Maintain the confidentiality of your account credentials
  • Report any suspected misuse or security breaches immediately

Data Usage Guidelines

  • Our data is provided for B2B marketing and sales purposes only
  • You may not resell, redistribute, or share our data with third parties
  • Respect opt-out requests and maintain suppression lists
  • Use data in compliance with privacy laws and regulations
  • Data accuracy is maintained at 96.22% but is not guaranteed to be 100%

Prohibited Activities

  • Sending unsolicited emails or spam using our data
  • Attempting to reverse engineer or scrape our database
  • Using our services for illegal or fraudulent activities
  • Sharing account access with unauthorized users
  • Violating any applicable privacy or data protection laws

Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance when possible
  • We reserve the right to modify or discontinue services with notice
  • Service levels may vary based on your subscription plan
  • Support is available during business hours with premium support options

Limitation of Liability

  • Our liability is limited to the amount paid for services in the past 12 months
  • We are not liable for indirect, consequential, or punitive damages
  • Data accuracy is maintained at industry-leading levels but not guaranteed
  • Users are responsible for compliance with applicable laws and regulations
  • We provide services 'as is' without warranties beyond those required by law

Agreement and Updates

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the new terms.

Questions? Contact us at legal@casenory.com

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